Rug Care & Selection Guide

General care

• Sunlight: Limit continuous and direct exposure to sunlight.
• Rotation: Rotate your rug periodically for even wear.
• Loose threads: Trim loose threads carefully with scissors — never pull.
• Furniture protectors: Use protectors under heavy furniture legs to prevent pile from flattening.
• Shedding: Expect natural shedding for the first few months, up to about six. It reduces over time.
• Professional cleaning: Have your rug professionally cleaned every 2–3 years by trusted experts. Ask for a pre-cleaning inspection and a written receipt with a work guarantee.
• Spills: Address spills immediately by blotting with a clean, absorbent cloth. Rinse and dry thoroughly to prevent staining.
• Ventilation: To freshen a rug, turn it upside down and beat it gently in an open space to remove loose yarn and dust.

Vacuuming

Vacuum regularly to remove surface dirt and prevent discoloration.

• Use a low-power setting and avoid a beater brush.
• Canister vacuums, brooms, and hand-held attachments are best.
• Strong-suction vacuums can pull fibres from the base — not recommended.
• Avoid repeated vacuuming across edges and fringes to prevent damage.

Storing rugs safely

• Wrap: Before storing, wrap the rug in plastic or fabric.
• Roll, don't fold: Roll the rug with the front side facing outwards, then cover with cloth.
• Environment: Keep the rolled rug in a dry area with good air circulation; clean the space regularly to deter pests.
• Don't pile items on it: Weight on a stored rug can damage the pile permanently.

Sizing — how to pick the right rug

• Measure first: Note your room's dimensions and any limitations like doorways.
• Go a size larger: A larger rug tends to unify a room and make it feel more cohesive.
• The 18-inch rule: Aim for roughly 18 inches of exposed floor around the perimeter — adjust based on room size and layout.
• Trust your eye: These are guidelines. Experiment until it feels right.

Measuring an abstract-shaped rug

• Consider the useable area: Irregular shapes may not cover the floor uniformly — plan for how it will actually sit.
• Outline the area: Use painter's tape to mark the area you want covered; it helps you visualise footprint and flow.
• Measure length and width: Within the outlined space, take the maximum length and width to arrive at the largest possible dimensions.

How to measure the rug itself

• Stretch the tape from the longest point to the opposite end for maximum length.
• Repeat at the widest part for the width. The two measurements may not be directly opposite each other.
• Think about how the shape complements or contrasts with existing furniture in the room.